Our Promise We want you to love your Gapple Co products. If something isn’t right, we’re here to make it right.30-Day Returns You may return new, unused items within 30 days of delivery for a full refund. No restocking fees, ever. Engraved and other made-to-order boards are final sale and can’t be returned.How to Start a Return Email us at bryce@gapple-co.com with your order number and we’ll get your return going.Return Shipping Please ship your return to: Gapple Co, 681 Norman Ave N, Foley, MN. Return shipping costs are the customer’s responsibility. We recommend using a trackable shipping service.Exchanges Need a different item instead? Exchanges are accepted — just mention it in your email and we’ll work it out.Refunds Once we receive and inspect your return, we’ll issue your refund to the original payment method.